GLAXOSMITHKLINE CONSUMER HEALTHCARE
WEBSITE PRIVACY POLICY
This privacy policy ("Privacy Policy") is incorporated into and forms part of the Terms of Use, which outlines the terms, and conditions you agree to when accessing and using the Website. By accessing and using the Website, you agree and consent to the collection, use and disclosure of your personal information (information that can be used to identify you) as outlined in this Privacy Policy
IP Protocol (IP) Addresses
When you access the Internet using your computer, your Internet service provider assigns you an IP Address. Generally, every time you connect to the Internet, your IP Address changes. In some circumstances (ie. with some broadband connections) your IP Address may not change in which case, it can be associated with your particular computer. Examples of the type of information that can be collected using your IP Address include your type of Internet Browser and the type of computer operating system you are using. GlaxoSmithKline, or its authorized agents, use your IP Address to collect and report aggregate information on how the Website is being used and ways in which the Website can be improved.
Web Log Information
Web log information is non-personal information that is collected by the computer that hosts the Website (the "Website Server") when you visit the Website, including, but not limited to, the date and time you visited the Website, the type of Internet Browser you are using and the type of computer operating system you are using. Web log information may be collected and used by GlaxoSmithKline or its authorized agents in aggregate to assess how the Website is being used and how to improve the Website.
Cookies
This Website uses a technology called "cookies". A cookie is a token that a server gives to your browser when you access a website on the Internet. Cookies are capable of storing many types of data. Cookies help provide additional functionality to the Website or help us analyze the Website usage more accurately. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to the Website. In all cases in which cookies are used, we will not collect personal information without your explicit permission. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your Internet Browser’s instructions or help screen to learn more about these functions.
You should be aware that operators of third party websites linked to the Website may also collect your personal information through the use of "cookies". GlaxoSmithKline, its affiliates and any directors, officers, employees, agents, contractors, subcontractors or agents of the foregoing shall not be responsible for how such operators collect, use or disclose your personal information. You need to contact these operators directly for information on their data collection and distribution policies. Your linking to a third party website or webpage is entirely at your own risk and subject to the terms and conditions of such websites or webpages.
Contacting GlaxoSmithKline By E-mail
Any communication, comments, ideas, concepts, know-how, techniques, material or other information (collectively, the "Communication") that you voluntarily post or transmit to GlaxoSmithKline by e-mail is, and will be treated as, non-confidential and non-proprietary. By transmitting any Communication to GlaxoSmithKline by e-mail, you grant to GlaxoSmithKline and all of its affiliates, an unrestricted, irrevocable license to use, reproduce, display, modify, transmit, distribute, publish, broadcast or post your Communication for any purpose. However, we will not release your name in connection with such Communication unless: (a) you grant us permission to do so; (b) we first notify you that the Communication you submit to a particular part of the Website will be published or otherwise used with your name on it; or (c) we are required to do so by law.
Policy Change
GlaxoSmithKline reserves the right, at its sole discretion, to modify this Privacy Policy at any time. Changes to this Privacy Policy will be posted on this page of the Website. Your continued access or use of the Website constitutes your acceptance of the Privacy Policy as revised. It is your responsibility to review the Privacy Policy frequently.
Collection of Personal Information
Our websites only collect personal information from you when you voluntarily provide it to access or use this Website. If you refuse, are unwilling, or cannot accept the Terms of Use, which include this Privacy Policy, we may be unable to provide you with information or services from this Website.
This Website is not intended or designed to attract children under the age of 13. We do not collect personal information from any person we know to be under the age of 13 and instruct children under 13 not to send us any information.
Use of Personal Information
GlaxoSmithKline may collect information, including personal information,
that you voluntarily provide to us when you choose to participate
in contests, promotions, quizzes, polls, questionnaires or surveys
on the Website, or when you use any interactive tools that may be
available on this Website. Your personal information is stored on
secure servers maintained by GlaxoSmithKline or by a third party
on GlaxoSmithKline’s behalf as outlined below. Information
collected on the Website, including personal information, may be
stored on secure servers located outside of Canada.
GlaxoSmithKline may use your personal information (i) to respond
to your questions or requests for additional information; (ii) to
provide you with information concerning products, services and/or
promotions that you have specifically requested, or that GlaxoSmithKline
feels may be of interest to you (iii) to enter
you into contests or promotions that you have accessed on the Website;
(iv) to personalize any interactive tools to better facilitate your
use of the Website; (v) to develop future e-newsletter topics for
the Website; (v) to improve the Website; and (vi) to understand how
we can improve our products and services.
GlaxoSmithKline may also use aggregate information that does not
contain personal information to track and monitor visitors’ use
of the Website. GlaxoSmithKline may also disclose aggregated information
that does not include personal information to third parties.
GlaxoSmithKline does not sell or otherwise transfer your personal
information to third parties except as set forth in this Privacy
Policy. GlaxoSmithKline will not disclose your personal information
to any third party unless, (i) such disclosure is otherwise revealed
to you when you submit your information; (ii) it is required by law
or by an order of a competent court; (iii) if the rights or property
of GlaxoSmithKline, its affiliates, Third Party Service Providers
(as defined below), or users of the Website are in jeopardy; (iv)
if the safety of users of the Website or the general public are in
jeopardy; or (v) personal information is included in a transaction
for the sale or securitization of some or all of our assets.
GlaxoSmithKline is careful to ensure that the information you voluntarily
provide to the Website is secure as possible; however, you must be
aware that transmissions over the Internet cannot be guaranteed to
be completely secure. GlaxoSmithKline, its affiliates and any directors,
officers, employees, agents, contractors, subcontractors or agents
of the foregoing do not represent, warrant or guarantee that personal
information will be protected against misuse, loss or modification,
nor do such parties accept liability for the security of a user’s
personal information submitted on or in connection with the Website.
In the event that GlaxoSmithKline and some of our assets are sold
or transferred or used as security, the Personal Information collected
on our Website may be transferred to third parties as part of that
transaction.
Disclosure of Personal Information to Third Party Service Providers
GlaxoSmithKline may have third party service providers perform services
relating to the development, operation and maintenance of the Website
or relating to other services noted above ("Third Party Service
Providers"). These Third Party Service Providers may have access
to your personal information, as is reasonably necessary, for the purpose
of providing their services to GlaxoSmithKline.
Access to Personal Information
If we hold personal information about you, you are able to access, change
and update your personal information at any time. Requests for access
to your personal information (please include your contact information)
can be made in writing to:
Privacy Officer
GlaxoSmithKline Consumer Healthcare
2030 Bristol Circle
Oakville, Ontario L6H 5V2
You may delete, edit or modify any information you have submitted using
any of the interactive tools available on the Website at any time. If
you do not wish to receive further e-mail or other mail from us, please
e-mail us at: privacy.1.officer@gsk.com
Questions on Your Personal Information collected
All questions or concerns regarding our use of your Personal Information
should be directed, in writing, to:
Privacy Officer
GlaxoSmithKline Consumer Healthcare
2030 Bristol Circle
Oakville, Ontario L6H 5V2
